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Which of the following is an example of performance norms? A. distribution of pay B. rules in informal groups

QuestionAssessment – Chapter 9 Question 1 Like many other marketing strategy specialists, Mark Fritz relies heavily on creativity and originality. Members of his team are selected on the basis of their ability to think divergently, and Mark often conducts activities to ensure that this ability is developed. For instance, before any new project, Mark invites his team to sit together and churn out possible ideas about the new product, its theme, and ways in which it can be projected best in the market. These sessions usually provide him with a bank of potential ideas from which the team selects some strong concepts and develops them into a campaign. To encourage freedom in these sessions, Mark has a no-evaluation policy. This is an example of ________. A. social loafing B. brainstorming C. in-group favoritism D. groupthink E. groupshift Question 2 Which of the following statements is true regarding the effect of group cohesiveness and performance norms on group productivity? A. If cohesiveness is low and performance norms are high, productivity will be low. B. When cohesiveness is low and performance norms are also low, productivity will be high. C. The productivity of the group is affected by the performance norms but not by the cohesiveness of the group. D. If cohesiveness is high and performance norms are low, productivity will be high. E. When both cohesiveness and performance norms are high, productivity will be high. Question 3 Which of the following is an example of performance norms? A. distribution of pay B. rules in informal groups C. the manner in which a job must be done D. assignment of difficult jobs, pay, and equipment E. dress codes Question 4 Michael is devout and very active in his church. He is also a very dedicated employee. His manager offers him a promotion but the new role will require him to work Sundays. Michael would like the promotion, but realizes that it would force him to miss some church activities. In this situation, Michael is most likely to experience ________. A

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