Question 1 2 out of 2 points What is a formal legal entity that reaches across the panorama of medicine, other clinical disciplines and business to identify and deliver care to its community? • Question 2 2 out of 2 points Government approval to perform specified activities is called: • Question 3 0 out of 2 points Agreed-on methods for each task in the care process is the definition of: • Question 4 0 out of 2 points Pediatrics, obstetrics, psychiatry and rehabilitation are examples of which component of a healthcare organization? • Question 5 2 out of 2 points A unit within an HCO that relies on another unit for service is considered a: • Question 6 2 out of 2 points What are individuals or groups that have a direct interest in an organization’s success? Answer • Question 7 2 out of 2 points Physicians in family practice, midwives and nurse practitioners are examples of providers who provide initial contact with a patient. These are called: • Question 8 0 out of 2 points What type of hospital is excluded from counts of community hospitals? • Question 9 0 out of 2 points The ultimate source of stakeholders’ power is the marketplace where influence is exercised through: • Question 10 0 out of 2 points What type of provider manages broad categories of hospitalized patients? • Question 11 0 out of 2 points Which teams within a healthcare organization protect the HCO’s culture and tangible resources? • Question 12 2 out of 2 points What are healthcare organizations that operate multiple service units under a single ownership? • Question 13 0 out of 2 points What is a state-issued approval for new services and construction of hospitals? . • Question 14 0 out of 2 points Which moral concept behind an HCOs mission, vision and values is defined as a commitment to the patient’s right to decide his or her own course? • Question 15 0 out of 2 points The focus of strategic activities is: quiz 2 · Question 1 0 out of 2 points What agent of the HCO’s governing board holds the formal accountability for the entire organization? Answer · Question 2 0 out of 2 points One purpose of cultural leadership is to sustain an environment where all associates are: Answer · Question 3 2 out of 2 points Having requisite abilities that result in effective action and superior job performance is the definition of: Answer · Question 4 2 out of 2 points Providing training in job processes not only makes an associate more competent, but it also makes him or her more: Answer · Question 5 2 out of 2 points WHat is an example of collective leadership assessment activities? Answer · Question 6 2 out of 2 points Asking employment applicants to read and accept a HCO’s mission and values before turning in an application is an example of which approach to cultural leadership? Answer · Question 7 0 out of 2 points Why implement a “Caught in the Act” program? Answer · Question 8 0 out of 2 points What function of cultural leadership is represented by associate roles on process improvement teams? Answer · Question 9 0 out of 2 points Which of the following is an output-oriented measure of leadership function? Answer · Question 10 0 out of 2 points Promotion to any leadership position is based on demonstrated superiority in relevant subordinate positions and: Answer · Question 11 0 out of 2 points What is the purpose of a PIT? Answer · Question 12 0 out of 2 points What is the intent of a “Caught in the Act” program? Answer · Question 13 2 out of 2 points The biggest barriers to advancement in an HCO leadership career path may be: Answer · Question 14 0 out of 2 points Across the disciplines of nursing management, public health and health-services management, competencies such as finance/business acumen, clinical knowledge and quality improvements are: Answer · Question 15 0 out of 2 points Of the following measures, which is an output-oriented measure of leadership function? Answer · Question 16 0 out of 2 points Which leadership level provides the fact base for all goal-setting activities? Answer · Question 17 2 out of 2 points Performance measures that reflect the processes they purport to measure are considered: Answer · Question 18 2 out of 2 points To be successful, accountability must pass the test of control, which means: Answer · Question 19 0 out of 2 points What is the statistical analysis and forecast of the community’s health needs? Answer · Question 20 0 out of 2 points What is a source of quality-of-care measures? Answer · Question 21 0 out of 2 points One criterion for all knowledge, whether electronically or conventionally distributed is protection. This means that: Answer · Question 22 0 out of 2 points What are performance measures for the responsive communication function? Answer · Question 23 0 out of 2 points Looking up clinical procedures or coaching a new manager are examples of what type of training? Answer · Question 24 2 out of 2 points What is the purpose of operational leadership? Answer · Question 25 0 out of 2 points Monitoring stakeholder groups to identify changes in needs and desires is an activity attributable to which function that sustains operational infrastructure? Answer · Question 26 0 out of 2 points Conflicts can be anticipated in any process improvement team progress. How are they best handled? Answer · Question 27 2 out of 2 points What is a reporting and communication system that links each operating unit to the governing board, usually by grouping similar centers together under middle management? Answer · Question 28 0 out of 2 points Which is a requirement of boundary spanning? Answer · Question 29 0 out of 2 points What type of data are commonly obtained from the U.S. Census Bureau? Answer · Question 30 0 out of 2 points What element is mistakenly cited as a requirement for the transition to evidence-based management, but in actuality is not a requirement? Answer quiz 3 1 0 out of 2 points What is the proper goal for measurement of patient safety violations? Answer · Question 2 0 out of 2 points What board membership qualification serves to enhance the credibility of the individual? Answer · Question 3 2 out of 2 points A real or potential personal financial benefit that may accrue from a given board decision is called: Answer · Question 4 0 out of 2 points What committee manages the board’s self-evaluation and resolves issues of conflict of interest? Answer · Question 5 0 out of 2 points Which is an alternative approach to improving the profile of opportunities reflected in an environmental assessment? Answer · Question 6 2 out of 2 points An HCO’s strategic foundation is defined by ongoing sets of specific decisions that must be a timely response to stakeholders’ changing needs. How is a successful decision measured? Answer · Question 7 0 out of 2 points Most HCOs have self-perpetuating boards which means: Answer · Question 8 2 out of 2 points Which is a model of a specific strategy or function that guides the design, operations and goal setting of an HCO? Answer · Question 9 0 out of 2 points A review of management compensation and incentives, evaluation of the competencies of management, identification of individual improvement opportunities and plans for skill enhancement are part of which plan? Answer · Question 10 2 out of 2 points Incentive compensation should be based on: Answer · Question 11 0 out of 2 points What is used to identify immediate financial needs? Answer · Question 12 0 out of 2 points Which type of question is used in strategic scenarios dealing with insurers? Answer · Question 13 0 out of 2 points Who proposes corporate strategies, financial and long-term plans and annual goals? Answer · Question 14 0 out of 2 points Which stakeholders gain importance under the resource distribution perspective of governance? Answer · Question 15 0 out of 2 points Naming a member of the richest family in town to the HCO’s board of directors is an example of which perspective of governance? Answer · Question 16 2 out of 2 points Procedures that explain how to carry out elements of care describe which type of protocol? Answer · Question 17 0 out of 2 points The guideline development process which consists of reviewing and revising published guidelines has the advantage of: Answer · Question 18 0 out of 2 points What would be an example of an HCO’s patient-centered contribution to excellent health care? Answer · Question 19 2 out of 2 points Formally established expectations that define the normal steps in the care of a clinically related group of patients describe which type of protocol? Answer · Question 20 0 out of 2 points Why would an HCO advertise its core values? Answer · Question 21 0 out of 2 points Systematically developed statements that assist practitioner and patient decisions about appropriate healthcare for specific clinical circumstances are called: Answer · Question 22 2 out of 2 points What is the first purpotse of clinical care in a community HCO? Answer · Question 23 0 out of 2 points What type of process systematically employs a trial and error mechanism that recognizes uncertainty? Answer · Question 24 2 out of 2 points What guideline design shows the sequencing and conditional relationships of each step? Answer · Question 25 0 out of 2 points What is an advantage of a formal affiliation with a larger health care center over individual patient referrals to specialists? Answer · Question 26 0 out of 2 points What are expectations for the care of an individual patient based on an assessment of individual needs? Answer · Question 27 0 out of 2 points What are unique guideline comparisons that cover similar topics and highlight areas of similarity and differences? Answer · Question 28 0 out of 2 points An example of what an HCO must do to improve clinical performance is: Answer · Question 29 0 out of 2 points What is an example of what an HCO must do to improve community health? Answer · Question 30 0 out of 2 points What makes recording patient information faster and more complete, and includes safeguards to improve accuracy? Answer quiz 4 · Question 1 0 out of 2 p
